Sense Energy Monitor: Sales Ended, Support and Alternatives

Sense no longer sells its panel-mounted home energy monitor: its cutoff was December 31, 2025, or earlier if inventory ran out. Existing monitors remain supported; our first new-panel pick is Emporia Vue 3 for circuit measurements if you accept cloud dependence. Check whether your utility already offers Sense before buying hardware.

Official documents checked November 2, 2026.

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Quick picks

For the broader choice between whole-home and single-appliance measurement, use our home energy monitor guide.

What existing Sense owners still receive

Sense's sales and support notice confirms that existing monitors continue working. Its transition announcement lists continuing app and firmware updates, detection improvements, energy-data access, security patches and customer support. Keep a functioning monitor unless there is a specific measurement or data-access problem you need to solve.

If yours fails, contact Sense support first: the notice describes refurbished replacement monitors for customers and replacement after unsuccessful troubleshooting within warranty. That is not a promise to replace every failed monitor indefinitely.

Reseller warranty conflict: the same notice says reseller products have no warranty, then says new purchases from licensed resellers receive a one-year warranty. Obtain written confirmation from Sense for the exact seller before buying remaining stock. A secondhand monitor must be functional and factory-reset; Sense says its warranty does not transfer to the recipient.

Moving from a monitor to a utility meter also has a catch: Sense says monitor-account data cannot migrate to a meter account. Running both requires separate email addresses. Export the history you want to keep before changing systems.

Check utility eligibility before buying hardware

Sense's Get Sense page describes app access through participating utilities' Sense-enabled meters, without a separate panel monitor. Its eligibility guidance requires the right meter, utility rollout and home Wi-Fi. Having a digital meter is insufficient: software upgrades arrive in utility-managed batches.

The eligibility article currently excludes solar homes and remote-metering opt-outs. This differs from existing panel-mounted Sense monitors, for which Sense explicitly continues solar support. Its meter rollout guidance also says some utilities do not use the eligibility tracker; check your utility's invitation and app onboarding if the tracker is inconclusive.

Tap a label to explore. You can also hover or use your keyboard.

01Working Sense monitor?+

Existing monitors remain supported. Keep yours if it answers your questions.

• Yes → Keep it; contact support if needed
• No → Utility and home eligible?

Sources: 1: Existing Sense monitors remain supported.

02Keep it; contact support if needed+

The end of sales does not end existing-monitor support.

Outcome

Sources: 1: Existing Sense monitors remain supported.

03Utility and home eligible?+

Check the Sense-enabled meter, software rollout and Wi-Fi. Solar and remote-metering exclusions apply.

• Confirmed → Try utility-provided Sense
• No or waiting → Research a monitor if needed now

Sources: 2: Utility access requires a Sense-enabled meter., 3: Utility software rollouts can delay meter eligibility., 4: The eligibility article excludes solar homes., 5: Home Wi-Fi must connect to the smart meter., 6: Remote-metering opt-outs cannot set up Sense.

04Try utility-provided Sense+

An eligible Sense-enabled meter provides access without a separate panel monitor.

Outcome

Sources: 2: Utility access requires a Sense-enabled meter.

05Research a monitor if needed now+

An incomplete utility software rollout can delay eligibility. Compare hardware if you need monitoring sooner.

Outcome

Sources: 3: Utility software rollouts can delay meter eligibility.

Source notes6 references+

1. 1

   Existing Sense monitors remain supported.

   help.sense.com ↗ — source for Existing Sense monitors remain supported.

   Will my current monitor still work after the sale ends? Yes. We will continue to support our monitor customers as we do currently.

2. 2

   Utility access requires a Sense-enabled meter.

   help.sense.com ↗ — source for Utility access requires a Sense-enabled meter.

   If your electricity provider has installed a Sense-enabled smart meter , you may be able to connect to the free Sense Home app and start monitoring your energy use.

3. 3

   Utility software rollouts can delay meter eligibility.

   help.sense.com ↗ — source for Utility software rollouts can delay meter eligibility.

   Your utility hasn’t yet completed the required software upgrade for your meter

4. 4

   The eligibility article excludes solar homes.

   help.sense.com ↗ — source for The eligibility article excludes solar homes.

   At this time, Sense-enabled smart meters don’t support homes with solar panels.

5. 5

   Home Wi-Fi must connect to the smart meter.

   help.sense.com ↗ — source for Home Wi-Fi must connect to the smart meter.

   Does your home have Wi-Fi that you can connect to your smart meter?

6. 6

   Remote-metering opt-outs cannot set up Sense.

   help.sense.com ↗ — source for Remote-metering opt-outs cannot set up Sense.

   If you have opted out of remote metering with your electricity provider, you will not be eligible to set up Sense.

Sense vs Emporia: what the readings actually mean

Sources: Sense detection, Sense export, Sense wired setup, Vue specifications, Emporia exports, Shelly documentation and US V2 kit.

Sense infers appliances from repeated electrical patterns; identification takes time and can remain incomplete. Its detection-stage guide distinguishes historical estimates from real-time detection. Do not interpret every named device as a directly metered circuit.

Vue's sensors instead measure the circuits you select. Our buying implication: a circuit reading answers “what did this circuit use?”; do not assume it separates every appliance sharing that circuit.

Best new panel-monitor pick: Emporia Vue 3

Choose Vue 3 when you want whole-home readings plus selected circuit measurements. Emporia lists split-phase support, solar generation and net metering, with 2.4 GHz Wi-Fi or Ethernet connectivity.

Order the sensor kit deliberately. The monitor-only package includes two 200 A mains transformers but no 50 A branch transformers. The other packages add eight or sixteen 50 A branch sensors. Confirm the selected kit's sensor count before checkout.

Emporia's installation manual recommends a sensor on each pole of a multi-pole breaker and warns that a single sensor with a multiplier does not accurately track unbalanced loads. Ask your electrician to budget sensors for the loads and solar configuration you want covered.

The trade-off is data dependence: Emporia requires internet access and states that Vue 3 has no local data storage. Ethernet changes the connection, not that requirement.

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Local-data candidate: Shelly Pro 3EM V2

The Pro 3EM documentation describes standalone LAN/Wi-Fi operation, an embedded web interface, CSV records, JSON export through RPC and MQTT support. The US store currently lists Pro 3EM V2 with three 120 A transformers.

Shelly's US model comparison explicitly includes split-single-phase support for Pro 3EM. Ask a licensed electrician to confirm the exact device, service, transformers, conductor fit and enclosure.

Retention needs confirmation. The V2 store advertises up to 60 days at one-minute intervals; the Pro 3EM knowledge base states at least 45 days at that resolution. They are differently named documents, so do not promise a universal retention period. Ask Shelly what applies to the exact hardware and firmware, and plan regular exports.

Check the exact kit with Shelly.

For a suitable plug-in load: Emporia Smart Plug

For one approved plug-in appliance, this is the simpler Emporia option: readings appear in its app, and it can contribute appliance-level data to a Vue installation.

Emporia specifies 10 A continuous, with 15 A peak for up to one hour per day, at 120 V. It recommends against refrigerators/freezers, medical or pet equipment, and power-sensitive electronics such as routers. Choose a different measurement method for those loads; our plug-in watt meter guide covers the category.

Check pack quantity before ordering. For older plugs, Emporia's recall notice covers North American units bought from its shop or Amazon between July 1, 2022 and August 1, 2023 because of a grounding defect; it offers replacement or refund.

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Buying guide: installation and keeping useful data

Use a licensed electrician for panel monitors, additions and removals. Emporia's manual calls for a skilled installer such as a licensed electrician; its separate help article is more permissive about DIY installation. We follow the manual and this site's electrician requirement.

Decide which circuits need measuring and where you want to keep their history. App exports do not establish local operation.

1. 1

   Specify the measurements

   Give your electrician the circuits and solar configuration you want covered.

2. 2

   Match the kit

   Confirm branch-sensor quantity or Shelly transformer capacity against the actual service.

3. 3

   Set the archive plan

   Choose cloud exports or documented local access; confirm retention for the exact model.

Export at the resolution you need. Sense's export screen offers hourly or daily usage. Emporia's export guide limits the one-second file to three hours and the one-minute file to seven days; longer periods have coarser files. Schedule exports around the question you want to investigate rather than assuming fine detail remains available indefinitely.

How we choose

We compared official sales notices, manuals, supported electrical systems, kit contents and data interfaces. Our recommendations reflect those documents, with conflicts called out above. No physical product testing underlies this guide. See How we choose and How we measure for our research and measurement policies.

Verdict

Keep a working Sense monitor if it meets your needs, and check utility eligibility before buying hardware. Emporia Vue 3 is our new-panel pick for circuit measurements with cloud access. Research Shelly Pro 3EM V2 when local data matters and an electrician can confirm the exact kit; choose the Emporia Smart Plug only for a suitable plug-in load.